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Confused Minds Don’t Buy
Why clarity isn't optional, it's your most powerful sales tool
Let’s not sugarcoat this:
If your prospect doesn’t instantly understand what you’re saying...
They leave.
They don’t bookmark.
They don’t “come back later.”
They don’t reply with questions.
They just bounce.
And that’s why so many promising offers never get traction. Not because the product is weak, but because the message wasn’t clear.
Let break it down.
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When the Brain Has to Work, the Wallet Stays Closed
We like to think people buy based on value, ROI, or logic.
They don’t.
They buy based on speed of understanding.
Because a confused brain doesn’t say yes, it says “maybe later.”
And “later” is where leads go to die.
That’s why your first job in any sales message is simple:
Be clear. Be fast. Be easy to follow.
Complexity Kills Conversion
Let’s say you sell a CRM for small business owners.
You could say:
“Our cloud-based platform facilitates multi-channel communication across distributed customer segments.”
Or you could say:
“It helps you talk to all your customers, from one simple dashboard.”
Same product. One gets read. The other gets deleted.
Clarity is not about dumbing things down.
It’s about removing friction.
So the only thing left in the reader’s head is:
“Yes, I want this.”
The Real Villain? The Curse of Knowledge
You know your product inside out. You live in the features.
That deep expertise is a strength in development, and a liability in marketing.
Because what you think is important... your customer doesn’t even understand yet.
So when you:
Over-explain
Write like a tech manual
Or stack too many ideas into one message...
You’re not selling. You’re suffocating.
What Clear Copy Actually Looks Like
Let’s clean some things up:
🚫 Before:
“Our course equips participants with the necessary frameworks to operationalize entrepreneurial ventures.”
✅ After:
“This course helps you launch a business, fast.”
,
🚫 Before:
“Our tool leverages AI to increase pipeline efficiency by 37%.”
✅ After:
“It helps you close more deals, without chasing leads all day.”
Want More Sales? Do Less Explaining
Here's what to do instead:
1. Stick to One Idea per Message
Don’t try to sell the product, explain your philosophy, tell your origin story, and pitch the upsell in one email.
Focus on one promise.
One pain point.
One clear outcome.
2. Write Like a Real Person
Would you say this out loud to a friend?
“Our platform integrates seamlessly into your existing workflow infrastructure.”
Of course not. You’d say:
“It works with the tools you already use.”
Use short words. Strong verbs. Clean sentences.
You’re not writing a research paper. You’re trying to move money.
3. Read It Out Loud
If you can’t read it smoothly without pausing, neither can your reader.
Wherever you stumble, simplify.
Why This Matters Now More Than Ever
Your audience is exhausted.
They’re wading through:
100+ emails a day
Dozens of decisions
Endless noise
The only messages that break through?
→ Clear.
→ Fast.
→ Direct.
If you don’t make your point in under 5 seconds… someone else will.
The Takeaway
If people don’t understand what you’re offering... they can’t want it.
They can’t buy it.
They won’t even remember it.
That’s why confused minds don’t convert.
So stop trying to impress.
Start making it easy.
Say the thing.
Say it simply.
Say it like you mean it.
Cheers
The InBoXer Team
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